How to Contact Snapchat Customer Support
Find out how to contact or call Snapchat Customer Service. There are several ways to contact Snapchat, you can contact their email, or talk directly to Snapchat’s customer service via their social media account like their official and verified twitter account.
A large company should have a customer service or support to serve complaints or questions and difficulties of the customer. Customer Service provide satisfaction through services provided by a company to their clients in resolving the issue satisfactorily. Services provided include receiving complaints or issues being addressed. Snapchat as startup company with millions of users and keep growing every day, also has their own Customer Service you can call or contact when you have a problem with Snapchat app.
How to Contact Snapchat Customer Support
The reason why the customer or Snapchat’s users need to contact Snapchat’s Customer Service is because most of them can’t access their Snapchat accounts, their Snapchat account is locked they and need to verify the phone number, but they can’t because the number is gone or whatever so they can not log in to their account. Problems such as forgotten passwords and email could also be the reason why we need the help of the Customer Service, well here are several ways to contact them.
Contact Snapchat’s Customer Service by email
According to ceomail.com (a website provides email addresses for the CEOs of many companies and other organizations worldwide) you can contact Snapchat by email them support@snapchat.com. They claimed that the email addresses are real and you should receive a response from the CEO or one of her/his close staff, if it’s a consumer issue.
Update: The email is no longer in use, according to Snapchat’s play store page, you can contact them on snapchat@snap.com
Contact Snapchat’s Customer Support via twitter
This is the most easy and quick way to contact Snapchat support, you can mention them directly via @snapchatsupport on twitter, they are very helpful and kind to the customers. When you see their timeline’s there are a lot of interactions with Snapchat users and they got the feedback as quick as possible:
@bubbles17z Hi! Can you please DM us with your username so we can take a look? Thanks ?
— Snapchat Support (@snapchatsupport) May 9, 2016
@loveinksa1 Hi there! You can request a password reset link via SMS right here: https://t.co/H0jAE8Kwx7 Hope this helps ?
— Snapchat Support (@snapchatsupport) May 9, 2016
You should contact them too. Well in our opinion, contact Snapchat’s Customer Service or support by mention their twitter is the best way, i mean we don’t know when our email is gonna be read. But their Snapchat account only work on Monday. 7AM-9PM, Tuesday.-Thursday. 5AM-9PM, Friday. 7AM-9PM, Saturday. & Sunday. 10AM-6PM. (All times PST). So make sure you contact them on the right time to get the feedback.
There is another way to contact Snapchat Customer Service. According to internetisgreat.com, you can contact Snapchat Support directly from Snapchat app.
To send or give other feedback, you can send it from https://support.snapchat.com/en-US/co/other-feedback, you can fill the form with your suggestion, complain, or anything that necessary.
Note: We are not Snapchat Customer Support, this is an article trying to tell you how to contact them, the Snapchat Customer Support, read carefully again how to contact them.
Update!!
Many people asking me to unlock their account, read this article: “How do i unlock my snapchat account” to find out what you have to do to unlock your account, why your account is locked, and how to prevent it.
Also read: How to contact Snapchat Support to claim Streak back
Hey I got locked out of my snapchat today it says ive been temporary locked out can you please log me back in please this is my snapchat (annapaula223)
Please??
hello Anna, try to contact snapchat support on twitter and ask them about it
I can’t get into my Snapchat because it is asking for a code but its sending it to my old phone that is not even on. How do I get a recovery code?
sorry cris, the only way to receive a recovery code would be the original phone number. source: https://twitter.com/snapchatsupport/status/647467731999174656
I am locked out my Snapchat account please help i can’t unlock it.
Thats the same im going though wat did u do??
I’ve been locked out of my Snapchat, can you please help ?!!!?????
submit your request here https://www.snapchat.com/unlock
I’m trying to log into my account but I don’t have the number that I saved on there anymore and can’t receive the verification is there any way I can get into my account still?
i have just updated snapchat and im not happy there is only one filter can u please add all the filters back everyone is annoyed
you can ask Snapchat team, not us
Has your snapchat been unlocked yet ?
Hello!
My username is voyeur.spy and I couldn’t log in since yesterday. It showed me my account been locked. I don’t know why. But it may be becacuse I didn’t set up my number. I need your help to solve the problem please. Thanks
Maybe because your user name suggests that you are a pedophile or something of that nature?
Dan, thanks for that response. It gave me a good laugh this morning. I needed it too!
How can I change my username
i’m sorry, but you cannot Paul, the username is permanent
I got locked out of my snapchat it’s alleyy_babe please let me log back in ?????
hello alley, you can unlock your account here http://snapchat.com/unlock
Hey I got locked out of snapchat it says temporary lock can u please let me log in ? my snapchat is tylerkesske
Hello tyler, i’m sorry but we are not the snapchat customer support. But to unlock your account, you can go to https://www.snapchat.com/unlock, it usually take a whole day to unlock your account
I got locked out of my snapchat please can you unlock my snapchat
hello naika, just visit this link https://www.snapchat.com/unlock
Hello I just had a question, can other people see your snapchat memories?? And can I see other people’s memories?
no, Snapchat memories is private
I can’t receive a varifcation code, due to the number on my acc is my old number I recently changed my number. Please help!!
I’ve been temporarily locked out of my snapchat please could you help my snapchat name is courts9901
My account got locked around 12pm today. How many hours does it take to get my snapchat unlocked because I have streaks I cannot lose.
it usually takes 24 hours
I’ve been temporarily locked out of my snapchat please could u help my snapchat name is alexa4150
you can visit this link to unlock you Snapchat account https://www.snapchat.com/unlock
My snapchat is temporarily lock can u help my snapchat my name is Alexa4150
Hi my snapchat has been permanently locked and all I did was accidentally change my age. Can u please help
Did you ever fix this? I’m having the same problem.
Hey snapchat. Hopp you guys are okey! Im not, beacuse when i was trying login to snapchat its Said i was locked. I had a lil problem before i was hacked but i changed My password. But now idont know. My Main snapchat name is Bananbonge1. Please help me..i Love your app.
I got locked out and it won’t unlock. Can you please unlock it, I changed my age on accident, and I’m permanently locked, Help
Me and my freind lost out 99 snapstreak is there any way we can get it back please?
Yesterday morning my account was locked. I did use a third-party app before I knew the harms. I deleted Snap Upload (the third-party app) and changed my snapchat password. My account was unlocked and I was happy! But this morning my account was locked AGAIN!! How do I make sure the third-party apps are no longer connected to my snapchat account, so I can unlock it and save my streaks? I’m getting super upset, I just want my snapchat account to be unlocked and stay unlocked!!
Username: lyssybooo
Please help, thank you!
i am sorry, but we are not snapchat’s official customer support, please contact them on the twitter or email
I lost my phone with the phone number in it, what to do?
create another account with your new phone number
I have been locked out of my account and it will not let me reset the password but other people can log into their accounts on my phone. My username is boydtisdale26
hey Alex, sorry, but we are not snapchat customer support, you can unlock it by visiting this link
I got locked out of my account! Can you please unlock it ??. Princessjazmyn7
hey Jazmyn, sorry, but we are not snapchat customer support, you can unlock it by visiting this link
I keep getting locked out of my account for no reason at all. I’m locked out almost every other day. Its becoming extremely annoying due to the fact that I use snap chat to advertise my dealership and communication with customers. Please let me know the issue
Is their a way to call snapchat support ?
mention their twitter
Hi my name is Madina n my use name is madinaa1 can u help me unlock my snap chat I please n thank u
Hey madina, please visit this link https://www.snapchat.com/unlock
I can’t log in mine I’m really upset I don’t know why it won’t let me and I changed the password cause it kept saying it wasn’t it and every time I changed it it still won’t work
I am having the same problem, did it ever get fixed for you?
HELP! GOT A NEW PHONE AND WHEN TIRED TO LOG INTO SNAPCHAT, IT SENT THE CODE TO THE OLD PHONE NUMBER!!! HAD THIS SNAPCHAT FOR OVER THREE YEARS! ???? My username is Tuff_muffin
Todd, you should create a new Snapchat account
We want are actually accounts because that’s were are friends are at and we can’t reach people any other way so snapchat was the only way we could and now since it randomly deleted my snapchat off my phone I can’t get it and have to make a new account? That’s stupid snapchat should help out with problems like this
yeah, i know, Snapchat claim that using phone number to verify account is for security purposes
Hey, I got locked out of snapchat for no reason. It says I’m temporarily locked out. Can you get me back in? My username is cassidyskater
I had a few people no longer necessarily in my phone number contacts… Logged any longer. Yet previously be friended them or vice versa them to me via SnapChat. After some time I decided that it would best to blocked these certain individuals. So a long story short, ironically out of no where I realized they were no longer listed within or under my block list. Something tells me that someone I know who had recently used my phone time to time again. Secretly randomly without my approval or notifications unlocked or unblocked these specific people to privately communicate with them and then later completely deleted them from the SnapChat friends list as well. I asked them about it but they keep saying that they didn’t do it and even more ironic or wildly… Apparently my account must of magically unblocked them by itself. SnapChat please please give me the correct diagnosis of this white lie and betrayal. Did or do accounts randomly unblock people you block or does the account holder or someone with access have to manually go into the block settings and unblock whomever themselves. Thank you.
D. Nefwani
Tucson, AZ.
first, we are not Snapchat’s customer service, and we are affiliate with Snapchat, inc. The snapchat account is blocked because the username is using unofficial third party app, or login from different phone number, and you can unlock it from https://www.snapchat.com/unlock
Hey i got locked out of m snapchat account can u please help me please my username is wildchild049
you can unlock your account here
Hey snapchat I am locked my account could you help me fix it is just bradleygibb my username the only detail I know
you can unlock it from https://www.snapchat.com/unlock but you must know your password
So I never new about the 3 party stuff and I got locked out and I even deleted the app
Never got an email or anything warning me
Can it be unlocked
yes, you can unlock your account here –> https://www.snapchat.com/unlock
I got locked out of my snapchat please can u let me back in please
you can unlock your account here –> https://www.snapchat.com/unlock
My account is locked can u please let me back in my user name is reniadennis12
you can unlock your account here –> https://www.snapchat.com/unlock
Hey I got locked out of my snapchat today it says ive been temporary locked out can you please log me back in please this is my snapchat (djad1999
Please PleasePleasePlease??
try this https://www.snapchat.com/unlock
I am permanently locked out of my account for acsidently entering the wrong birth date in and I cannot log in the real birth date is September 10 2000 the birth date I entered was September 10 2003 can you please unlock my snapchat I depend on this app to talk to my friends during summer vacation
try this https://www.snapchat.com/unlock and await for 24 hours
Why don’t I have streaks? All of my friends do except me and I updated but I didn’t have then before I updated either
uninstall your Snapchat app, clear cache, then install it again
Can you unlock my account
you can unlock it by your self https://www.snapchat.com/unlock
my account has been locked and I didn’t have any apps or anything . it’s jus locked me out and https://www.snapchat.com/unlock won’t work I already tried it
wait for 24 hours, if it still not work, contact snapchat support on twitter, they will help you
my snapchat is locked and ive tried everything to get it unlocked. what do i do?
have you try to unlock it from https://www.snapchat.com/unlock
My snapchat is locked and it’s been almost 24 hrs and it has not been unlocked.
hello, you have to unlock it from here https://www.snapchat.com/unlock
My snapchat is locked for the second time and I deactivated it but i want to log in and i can’t.
Hi my name is Katie so my account has been getting locked the past three days because of a third party app I deleted the third party app yesterday was able to log in after midnight used my account around 8 am and have been locked out since there should be no other reason for it to be locked at the moment. Tried sending emails through snapchat support and they just keep saying because of the third party app once again I had deleted it yesterday… I tried replying back to the emails and have gotten NO WHERE with the snapchat support all I would like is to have my account unlocked it’s already been over 8 hours and still nothing I have no time to be waiting for a day to have it unlocked because I do talk to people on the app and do not have their phone numbers or any other way to contact them. Lol guess I’m glad it’s not an emergency otherwise I probably could have been dead by now if they haven’t not known….please unlock my account
it takes 24 hours to get it unlocked, it is not the end of the world, Katie
Hello there ! my snapchat account has been locked for the first time I am not able to contact with my friends kindly help me to get it unlocked thank you.
its been 3 days my account is locked kindly help me to unlock my account
have you try to submit the request to unlock here https://www.snapchat.com/unlock
unlock it from here –> https://www.snapchat.com/unlock, and wait for 24 hours
Hi I forgot my password and I set it by an unknown email and I changed my number that I set my snapchat password with please help me?
you can contact them on twitter to get help
My son is about to leave the country and I need Snapchat to video call and stay connected with him. However I’ve been having issues for weeks regarding the video call option when making a call my screen is black the other people can hear and see me but I cannot see them please someone contact me to help me thank you
Hello Tatiana, you should contact Snapchat customer support for that
I entered wrong birthday now I’m locked out
My account was locked yesterday and I have waited 24 hours but nothing is working I had downloaded a third part app but I didn’t realise it would temporary lock me and I’ve tried the links to unlock it but it’s not working and I’m going to lose high snapstreaks soon?
you have to uninstall all those third party app, then try to unlock again on https://www.snapchat.com/unlock
Can you please unlock my snapchat I didn’t do nothin bad
https://www.snapchat.com/unlock
My snapchat has been locked and I tried to unlock it but it won’t let me. I don’t even use third party apps so I don’t understand why my snapchat locked! I’ve been trying to contact @snapchatsupport on twitter since yesterday but they ignoring me!
Hello Diandra, don’t mention them too often, they will think it is spam, mention them every 3 hours, don’t give up, try to contact them via email as well
I’ve been trying to unlock my account but it hasn’t been letting me please help username is deniseandy03
hello Denise, try to contact Snapchat customer support on twitter or email
My account was locked
How can I get unlocked and how long will it take?
unlock it from here –> https://www.snapchat.com/unlock, it takes 24 hours to get your account unlocked
My account is locked wen I tried logging in this morning
https://www.snapchat.com/unlock
Hi. When I try to login on my Samsung it keeps telling me oh no. Your login temporarily failed, so please try again later . If your login keeps failing go to snap chat support.
I’ve tried so Manny times idk what to do and why it won’t let me login
try to uninstall your Snapchat app, then install it again with the new updates
hey my snapchat is locked And I’m really trying to unblock it will you please please please help me
i can only suggest you to request unlock on https://www.snapchat.com/unlock
My snapchat is locked and won’t unlock. I’ve tried multiple websites and I have read so many different things and it still won’t work.
Can you please take the time to unlock it?
@ sarah.lynn137
hey sarah, i’m sorry, but we are not Snapchat’s customer support, you can mention them on twitter or email, read the article once again to know how to contact them
I deleted my snapchat but it said I could reopen my snapchat within 30 days before being permanently deleting! I tried that and it didn’t work at all!
you have to login before the 30 days is over
The link wont work to unlock my account, if I don’t use the link will it still unlock in 24hours?
yes, you have to wait for 24 hours
I had a long snapstreak with my friend and it said I snapped him less than 24 hours ago but now my snapstreak is gone
put the puppy dog filter back on please. thanks??
Hello snapchat,today my snapchat account got locked and it’s the only way I can communicate with my family I don’t even know what happened please help me how to unlock my account and I have to to my family right away help please?????my username is eluna45
Hello Estrella, you can request for unlock here –> https://www.snapchat.com/unlock, you only need to do it once, then wait for 24 hours or more and then try to log in again
Hello there today I tried to get in to my snapchat account, but it didn’t let me it said my account was unlocked permanently & I tried to use the website of unlock my account but it won’t work please help me I have a lot of info and messages & I didn’t mean to download any third app of snapchat I want my account back please hel
did you mean locked permanently, if it says permanent then i think you have just lost your account, but try to contact them by email to get help
Hi, my snapchat says that it is permanently locked and I don’t know why it is. I first got locked out at 5:00 pm yesterday and it’s been over 12 hours and I still can’t get into. Please tell me why this happened and how I can fix this. (P.S I don’t want to create a new account)
try to contact them by email or twitter
So my account has been locked and when I go to the snapchat website I says push the yellow unlock button to unlock my account but when I puch it says something like ‘your request can not be processed’ can you please help me ?
you just need to push it once
My account is locked before 24 hours and I waited until today and still does not work
have you submit the unlock request yet? https://www.snapchat.com/unlock
Hello my name is Jac’que Polite my snapchat name is politej I have been locked out of my snapchat all day. I would really appreciate it if you can help me unlock my snap I have very important and personal messages on there. Thank you very much I am not a robot
hello Jac’que, you can request for unlock on https://www.snapchat.com/unlock
My friend changed my password and now I can’t log in… And my phone that was connected to my snapchat messed up
you need your phone number that connected to your Snapchat account, try to put your sim card to another phone
Hiya, my snapchat has been temporarily locked, I really need to get on to it, I had a third party app on my phone which I have uninstalled a few hours back and been googling several ways to get it unblocked which none of them have worked. Please could someone help me, I haven’t got Twitter is there another way I could get hold of someone as I tried emailing which they gave me links to this page. Thank you
if you don’t have twitter, you can email them at support@snapchat.com
I need to know why/ if my filter is approved for TODAY. I submitted it a week ago and still have yet to recieve a reply from snapchat. This is very disappointing because it was suppose to be for a graduation party !
hi, I want to delete one of my accounts which date there are 2 or 3 years but meanwhile my email was deleted by windows that no longer recognizes emails featuring live: @ live.fr.
Please help me
you can contact Snapchat customer support, read the article above to know how to contact them and ask for help
Hi can u please unlock my snapchat I’m locked out of it I didn’t mean to install snap upload my friend said it was a good app and I didn’t know I’m sorry please unlock my snapchat thank you so much please do it asap
hey sebastian, you can contact Snapchat customer support, read the article above to know how to contact them and ask for help
My snapchat is temporarily locked! I have no idea I have why. I don’t even have any third party apps. Which doesn’t make any sense. I simply want my snapchat back.
Hey snapchat, my snapchat just got locked for hours now and I got lots of work mate texting me about work, can u please unlock it please thank u!!
hey Tkclaud, you can contact Snapchat customer support, read the article above to know how to contact them and ask for help
Hi its thuy my account was locked today and i tried to u lock it however it did not let me i read through the settings and i have realise i used a third wheel app called snap upload i was uploading a picture of my sister to her 2016 prom on my story unintensionally i am truly sorry can you pleasee pleaseee please please u lock my account i will not use any third apps ever again and i have un-installed it already my email is: lauren******1989@hotmail.co.uk
Im in the uk and my username is: thuy_ng
Please i have alot of imporant informations and dates of events i need to atend to and i have alot of saved information and my families numbers etc please can i get it back, i have streaks/days with many people and i really cant risk to lose the days
hey lauren, you can contact Snapchat customer support, read the article above to know how to contact them and ask for help
I can’t get into my snapchat it’s saying I’m temporarily locked out?! Why? It’s my main app I use ? Help me please ?
hey Rleeyah, you can contact Snapchat customer support, read the article above to know how to contact them and ask for help
My snapchat has been locked I don’t know why
are you using snapchat third party apps?
Hi, I have been trying to sign in into snapchat and it is saying that my snapchat has been temporarily been locked and I tried unlocking it online but it’s not working my username is laadaay. Also I can’t contact snapchat through twitter because I don’t have a twitter account
you can contact them by email, read the article above to know how to contact them and ask for help
I tried to change my email but it doesn’t tell me to verify my email
Hi my snapchat says it’s been temporarily locked and I’ve tried to unlock it and it won’t I really need my snapchat can you take a look at it for me please
And I deleted all the third party apps
you can contact Snapchat customer support, read the article above to know how to contact them and ask for help
Hey i was adding friends on my snapchat and it showed me forbidden so i logged it out and know its showing the my network is blocked so how can i unlock it because its the home wifi that is blocked.
Thank u
contact the ISP to unblock snapchat
I get pervet snaps by a fake account
can I figure out who this person is and report it to the police?
just report the username, and let the FBI do the job
Hey snacphat I really need a HUGE favor I have gotten into a situation with my sc not working it’s saying something about temporarily locked what do i do now ? Plz help
you can request to unlock here https://www.snapchat.com/unlock
My snapchat says I’m locked out and I cannot find a way to get back in I’ve been searching online on what too do but I do not understand please help??
just visit this https://www.snapchat.com/unlock
Hello my snapchat account is temporarily locked because of using third party app now what can i do I contact snapchat they are saying wait for 1 day then logging i waited 3 days but I can’t getted my account
try to mention them on twitter
Hey! I had snapstreak with two of my friends on snapchat but they disappeared even if we had snapchatded.
well, maybe they have another streaks beside you
I was blocked out of my snapchat. I think it’s because I never verified my email and added too many friends. I am not a spammer or hacker I just really need my snapchat back thanks.
you have to create a new account with another phone number and email
I cant get the verification code
I keep getting locked out my account, I have no third party apps l. why is this happening?
Hey, I sent a snapchat picture to someone by mistake ! I blocked and deleted them straight away, will they still see that picture even though they didn’t open it?
no, they will not
My account has been locked for two days now and everyday at 8 pm I am able to log back in but only a few hours later I am locked back out. I have tried unlocking it with the link given and am still unable to access my account.
now that is a rare and weird case, you should ask snapchat support on twitter for it
My snapchat won’t let me send/receive/use the app at all with 3G. this is nothing to do with my 3G plan as all my other apps work with my 3G.. please help
what about the WiFi, is your Snapchat work on WiFi?
Can you please please unlock my snapchat, it never let me verify my email and I think that’s the problem
I’m having trouble signing it, its telling me I’m temporarily failed to login,I synced it back as the link tells me too and it still does not want me to sign in and I’m very upset from this.
Well I logged out my Snapchat an now am not able to log back in because am not receiving a verification code through my mobile device can the code be sent to my email instead as I am not able to receive texts I on vacation an can use WiFi to check my emails.
you still need your phone number to log in, Abby
Well I am currently on vacation , so I think that has something to do with the reason why am not getting the verification code. My username is Abby_stash , my country country code +1876, and the phone carrier is Verizon however the network I use in Jamaica is Digicel. Is there anyway u guys can help me to assess my account as I will be in new york all summer without Snapchat ?.
Unlock my account I don’t have a verification code please help @snapchatsupport
i am sorry, but we are not @snapchatsupport, contact them on twitter or email
Hi, ive been logged out of my snapchat account. My username is jackiedawson3 can you please log me back in?
the only one who can log in to your account is yourself, because you are the only one who have the password, and phone number
I went to send someone so snapcash, it said it got cancelled but it still took it outta my bank account! Why is that?
I was going to put in my birth date but i put in te wrong date and I’ve been locked out for 3 days and I’ve tryed the unlocked button and it won’t work
hai Colemeade, try to contact them by email or twitter, find out how to do it by reading the article above
I logged out of my Snapchat to make a friend a sc, made his and now I’m not able to log back in to mine, I’m synced with Google, date and time are correct, changed password, and nothing seems to work.
Snapchat!!!!!!!! You need to help I lost a 379 fire streak and I snapped the other person and it wouldn’t go through please help me get it back???
Mine is different. I try to log into my snapchat account on my phone via the app but I receive an error message saying, “OH no! Log in is temporarily unavailable.!”.but it works perfectly on other mobiles. Am not rooted neither am I using any third party app. Pls help. Thanks
try to reinstall your Snapchat app
Hello there today my snapchat account has been locked and I’ve try’s to unlock it but it did not let me unlock it I have realized that I’ve been using a third-party application and I was using this unintentionally please please please snapchat can you unlock my account I need my account because I have a lot of personal information and a lot of messages that I need please please please snapchat unlock my account THANK YOU!!!!!
firts, you have to uninstall the third party app, then request for unlock –> https://www.snapchat.com/unlock
My account has also been locked. This has never happened before. Ive tried tweeting, and emailing and the email response was that you cant help me through email I sent it too. Is there a direct email I could reach someone at? Ive also done the steps on the website.. unlocking.. resetting password.. unistalled everything.. re-installed snapchat.. nothing seems to work. please help me.
i think the only way is to create a new account
I have been locked out….I deleted the “tweak”that I was using tho
Snap chat won’t let me log in…it says can’t connect please check connection…what can I do to fix it
make sure you have a data plan or connected to the WiFi
My snapchat is not letting me log in and lots of other people I do not want to lose my streaks plz fix this
I got locked out of my account and it won’t let me unlock it and it’s been 12 hours how can I fix this
wait for more 12 hours
I been locked out because I put in the wrong year that I was born for my birthday so can you please help me
you can request to unlock here –> https://www.snapchat.com/unlock
I can’t update my snapchat its stuck on the old one could u send me a link for the new update please
Hello Adam, try to uninstall it from your phone, then install it again. If you are using iPhone, go to App Store to fresh install Snapchat. Go to play store instead, if you are using android
I put the wrong year when i was born for my birthday. I got permanently logged out. can you please help????!!!!????
try to reach the snapchat support on twitter
Some how I lost one of my snap streaks with a person but not with my other and I send a snap streak to them at the same time
i need someone to help me get hold of snapchat I have a video i saved from my story that will only work on my phone. But i need to get it to work on any device to help get the guy im in love show that he is innocent. If someone could please help me it would mean the world to me.
you can download the video to your phone
Hello Snapchat, I changed my accounts password successfully, its just I need my old password, can I have a history of my old passwords sent to my email, I really need it for other things, please reply as soon as possible
My little sister has a account under Km92345 she is only 9! Please delete her account indefinitely!
take her phone by force and deadactivate her account
My snapchat logged me out and I didn’t put a verification code or anything like that. But it says I can’t log in without the code? What do I do???? This is making me hate this app now.!!!!
how do you get the verification code? you have to log in with the phone that the number is registered to Snapchat
My friend wanted to use my phone for snapchat because I have better quality but when I tried to log back into my snapchat it says my password is wrong so I have changed my password 4 times so far and also this has happened before so I had to start a whole new snapchat account and I don’t really want to do that again, can you please help me?
you should never use your phone to log in with another Snapchat account that are not yours, Snapchat will lock your account for it
I accidently deleted the snapchat app. I downloaded it again. However, i recently changed my number so everytime i try logging in it says i need to type in a verification code which is being sent to my
Old number. I do not have the recovery code unfortunarely. What shall i do?
is your old number still available? use it to get the verification code
I cant redownload snapchat it wont let me
how come?
my account [aine_cagz] was permanently locked because i was fixing my date of birth on snapchat I accidentally typed wrond date of birth so as i was scrolling for the year I chose wrong year and did not notice moments later a notification popped up stating that my age was too young and that I have permanently been locked out i have tried all of the things it has asked me to do .What do I do????????? thank you please help the account is aine_cagz
once your account is permanently locked, there is nothing you can do about it, just create a new one.
hey I accidentally put my wrong birthday . I meant to put 1999 but it put 2003 and now it says I’m 12 years old .so it locked me out ? can you please unlock me so I can fix that . My username is rileymarrs
once your account is permanently locked, there is nothing you can do about it, just create a new one.
I want to to email snap chat because it says my logging has temporarily failed what should I do if I should email snapchat can you please provide me with their email
read the article once again
l don’t have a problem with snap chat, but I have a great idea! This idea would help a lot of people in my opinion! Where would I share this idea?
you can email them
How do i permanantly delete a snapchat account
https://snapchat-download.net/how-to-delete-snapchat-account-and-make-new-one/
Hi everytime I go to log into my snapchat account it keeps saying ‘login temporarily failed’. I haven’t got any third party apps on my phone and the time is all up to date. Please help I need my snapchat back!!
Hi. I got permanently locked out of my account because I was 12. But today I turned 13 and I still can’t get in!! Please help!
create a new one
I updated my snapchat but nothing changed, I still have the old version and it says that I have the new one but it looks the exact same. And my friend tried logging in to her snapchat on my app and hers looks normal but mines still has the same old version. ?
try to completely remove the app and then install it again
So y’all locked me out my account and it says that y’all can’t unlock my account so why lock my account if you can’t unlock it ? And I don’t abuse any rules I’ve only been on it for three days after I logged out a couple months ago. This is the only way I take pictures because I don’t like my camera quality on my iPhone so i really need this app today because I’m expected to take pictures for a birthday.
WHEN IT CAN BE ACTIVATE ?
THANKS
DONE
THANKS
Please help me my account says it’s been permanently locked and I don’t even know why. How do I get it unlocked? This is how I keep in touch with some family members. I was reading to contact them on Twitter but I don’t have that. I really need my account unlocked. PLEASE HELP.
https://www.snapchat.com/unlock
Hi my snapchat account has been perminantley locked …. How can I unlock it because it wasn’t successful when i tried
https://www.snapchat.com/unlock
Can’t send snaps to a unblocked friend,please help
I have been locked out my snapchat for 2 days and it’s still locked , I don’t know how to fix it ?
My snap got permanently locked but says it only got temporarily locked when I didn’t do anything. How can I get it unlocked again.
https://www.snapchat.com/unlock
My snaps will not save to my camera roll?? This just started and I am so frustrated. Why would this happen?
Hello, I’ve taken a few selfies with my friends but didn’t save them or post them because I didn’t have wifi! I’ve got wifi now but I wasn’t logged into snapchat on my phone and lost all the pics! How can I get them back??
you can’t, when you are not connected to WiFi or internet, save the picture to your roll
whenever i try to save pictures that i take to my camera roll, it doesn’t save with the b&w filter, only the original. even when i have the filter on. is there any thing i can do?
take a screenshot instead of download button
I have changed my password and username, I even uninstalled the app, but it keeps saying temporary blocked network due to suspicious activity, is there a way I can fix it with out creating a new snapchat?
there is something wrong with your internet connection, try to login from another network or WiFi
Guys can you hurry up I will loose all my streaks
hurry up for what?
can you please unlock it for me now I’ve waited like12 hours
wait for another 12 hours
my snapchat keeps on crashing everytime I go on it
Hi need some help with geo filter but where can i email you ? I m tweeted as well
don’t email us, email Snapchat Customer support: support@snapchat.com
How can I rest my password without email address I want to rest it with phone number
Help me please
To reset your password via SMS from the Snapchat Log In screen:
-Tap ‘Forgot your password?’
-Then select how you would like to reset your password – via SMS.
-A verification code should be sent to the phone number associated with your account.
-Enter the verification code and select ‘Continue’.
-Lastly, enter your new desired password!
I broke my phone and have what so ever no access to my account due to it asking me for a recovery code ( lost). i Need my account deleted asap!!!
Once you delete the conversation is there a way to restore and get back the conversation
I got locked out of my account today , I deleted the third party app and even went to the snapchat unlock link and it’s saying it cannot process the request.. I even tried emailing support but it says the email is invalid.. Can you please unlock my account or is there a number I can call?? I don’t have Twitter so can’t contact them on there.
create a twitter account and contact them
I am locked out of snapchat because my friend changed the age I will be turning 14 next week and need snapchat?
visit this https://accounts.snapchat.com/accounts/unlock
Can I just call someone and get them to sort it out! This is terrible 🙁
unfortunately, snapchat don’t have hot line call center
Hey. Yesterday i took around 20 photos on snapchat, and saved them to my memories. The next day, all of them were gone, and hasn’t showed up yet. What is the reason?
Im out of the state, and my phone has no service. I need to login in snapchat but i could not because they send a code to my phone. I would like to receive the code at my email.
Doesnt anyone know snapchat number? Or if they even have one? Thank you!
someone logged into my account and changed my password on me and it won’t let me login what do I do??
you can reset it again as long as you have your phone number and email,
-Tap ‘Forgot your password?’
-Then select how you would like to reset your password – via email.
-You should receive a password reset link via email to the email address associated with your account.
-Click the URL – if you cannot click the URL, please copy and paste the URL into your browser.
-Lastly, enter your new desired password!
I have all my streaks I need a new password Asap for my account
actually you can reset your password by yourself
I cant get the app back and i tried to email them but didnt work
if you want your app back, just download it from play store or app store
I Deleted My App And Redow loaded Snap Chat, And, Now When I Try Logging In, It Keeps Saying Server Can Not Be Found. No Matter Where I Go Or Who’s Ohone I Use
make sure you are connected to Wifi or mobile data
i made a snapchat geofilter numerous times and its continuing ti tell me my geofilter is covering more than half the screen and on photoshop it is only 111.68pt how can i fix this
follow this instruction https://snapchat-download.net/how-to-use-and-make-geofilter-on-snapchat/
Hey I have forgot my password and the email I have on there don’t work anymore and I would like to change my password so I can use it again I have a new email but can’t get in it to update my password
you have to use your phone number
Hey I bought my phone and I’m not on a contract so I don’t get a new phone and it won’t let me sign in because it is sending me a text and im not getting it because my phone is broken so idk any other way to sign i
My snapchat is sending me a code by texting and my phone is broken so I can’t sign in
use another phone with your old sim card
you have to use the same phone number when you sign up on Snapchat
Hi my name is Brandon and I lost a red heart the second best friend achievement for absolutely no reason because we both made sure we dint snap anyone more then we snap with each other and we spam each other every now and then to secure the spot we shouldn’t have lost it and i would like it back
My snapchat account has been locked for several hours . Could you please unlock it ?
wait until 24 hours
I cannot reset my password, my old password is not working and when I follow prompts to reset my password, any password combination I try fails even though I made sure it meets the criteria.
Tap ‘Forgot your password?’
Then select how you would like to reset your password – via email.
You should receive a password reset link via email to the email address associated with your account.
Click the URL – if you cannot click the URL, please copy and paste the URL into your browser.
Lastly, enter your new desired password!
I have been locked out of my account for almost two days now. Can you please help me?
Can someone please help me
https://accounts.snapchat.com/accounts/unlock
I accidentally clicked on the wrong date of when I was born (they thought I was 11) now I’m permanently locked out of my account and can’t get back in !
I tried sending an email to support@snapchat.com, but it said that delivery permanently failed. Is there somewhere else to send an email?
try to contact them on twitter
Ive tried the thing u keep giving people and the request isn’t processing , it’s nearly been 2 days and nothing’s happened
Hello my snapchat was logged out temporarily today and I would like the reasoning as to why.
maybe you have used a third party app
So I have that lock up thing with the phone number but I no longer have access to the phone number or phone is there any way I can remove it Bc it won’t let me log in without the verification code????
you have to use the phone number that associate to your snapchat account
Hi I accidentally put my wrong year that I was born in and now it says that I am locked out please help!!!!!
https://accounts.snapchat.com/accounts/unlock
I’m trying to log back into my account but I don’t remember the email or password…i have been trying to contact someone for help via email and snapchat… it would be nice to have a real person…
you can actually reset your password via text message:
-Tap ‘Forgot your password?’
-Then select how you would like to reset your password – via SMS.
-A verification code should be sent to the phone number associated with your account.
-Enter the verification code and select ‘Continue’.
-Lastly, enter your new desired password!
It says my email is invalid when it’s the right one
hello snapchat people
i am very mad because snapchat literally quits 50 times a day on my phone and its really annoying i’ve tried everything and i’m not the only one it happens to. I would really appreciate it if you fixed it because it opens my snapchats and it makes me lose streaks. Thanks.
:(((((
try to update your snapchat app
hi- some of my memories have been deleted from snapchat and it wasnt me- is there any way to get them back- i havent saved them onto my camera roll
Hi there, there’s something wrong with my snapchat. My friend and I snap chatted yesterday but our streak was lost, we were at 218 PLEASE PLEASE help
Dear Snapchat,
I write to you being a disappointed and frustrated user. I use your services daily, and have been presented with this issue twice now. I have been logged out of my snapchat, and cannot log back in. However this is not a temporary issue, I am extremely disappointed with this issue and would like it to be fixed IMMEDIATELY. I have many problems with your services however will not bother you with all of them at this current second in time. If action is not taken seriously, I will not recommend ‘snapchat’ to my friends….and I have lots of them. Take action ASAP, OR ELSE.
Sent from my iPad
Sent from my iPad
Question. I been trying to snap videos and it keeps saying. “Video recording fail” I’ve uninstalled and installed up again. I’m shut down my phone many times. Please help.
have you try using the previous version of Snapchat app? you can get it on websites like apkmirror
Hi i am trying to log into my account on snapchat and it keeps saying that it cannot connect but i am connected to WIFI and i have tried connecting even off wifi and it still says it cant connect can you please help me?
have you try to restart your phone?
My snapchat wasn’t reloading so I deleted the app and redownload it and tried to log in and it won’t and keeps saying could not connect but my wifi is perfectly fine and it works with everything else… What should I do?
try to log in again after a while, it could be the snapchat server is currently down
I got locked out of my snapchat. I know my username but when I go to put in my password it’s not excepted. I tried the “forgot my password ” as well and it won’t except that either even though it’s the only email I have associated with snapchat. Can you please help me?
contact snapchat support on twitter for help
I forgot my email from Snapchat.
How can I get it back?
And
I would like to change my cel fone number on Snapchat.
Tks
you can get is by sms, go to the settings,
Tap ‘Login Verification’ under the ‘My Account’ section.
Tap the ‘Continue’ button.
Tap the ‘SMS’ button.
Enter the verification code sent to your mobile phone and tap ‘Continue.’
Hi I am trying ro post a geotag for a client and it is not allowing me to enter the information in properly.
Can you please contact me so I can send the files
The event is today so I need to be contacted immediately
you can contact them directly on support@snapchat.com
Dear snapchat
I write to u cause I am a very upset person right now I have saved so much memories to memories my videos of my grandad aren’t on my camera roll it has saved that and he died in a car crash last night and my big brother is close to diying so I am very upset and I would really like u to answer this please via email and I would like to send it my full thing on that thank you very much but I have lost tons of memories and I fell like killing my self thank you for reading this if u do I really need it.
hi Claire, you can directly write them on support@snapchat.com
What is their email?
support@snapchat.com
I got permanently locked out of my account and when I tried to go on the website where you unlock your account, it said that you can’t unlock my account because it’s permanent. How can o fix this? I really need your help
nothing you can do if it is permanent
I forgot my password but I just changed my phone number I have no access to my old number and I don’t know the email anymore
did you have the recovery code?
I tried to call at (313) 993-339 and eventually someone answered me and told me they were not from snapchat customer service even if I’d found some web pages with that number.. Can you tell me what number I should call to for customer support service ??
they only provide twitter for snapchat support
Hey, my snapchat only works when I’m using cellular data and when my wifi if turned off, but when it is connected to wifi and I click snapchat it just crashes and goes right back to the home screen, if u could help me that would be great!! Thanks
it could be the wifi network that blocked snapchat, call your network administrator
I’m trying to log into my Snapchat but it keeps saying it’s sending a code to my phone which has no service on it and the screen is broken how can I get into my Snapchat
use the recovery code
Hi! My name i Stefan Hallgren, MCN and client Manager at xxxx, Sweden.
We are a Swedish Management for big influencers and i urgently need a contact right to the core of Snapchat support (prefferably a manager) that can help me solve a lost/kidnapped account problem for one of our clients with 150 000 snapchat followers.
We represent some of Sweden´s largest infuencers, we are a certified Youtube partner and MCN (with Content ID-rights and all the exclusive bells and whistles that comes with that) but we do not have a personal contact at Snapchat yet.
Please give me a quick response if you can get this going, and i´ll describe our problem right away and give you names and details in the nex mail.
Best regards
i am sorry Stefan, but we are not Snapchat support, you can contact them right away on their twitter
Good night ,
As everyone knows is having the Olympics in Brazil, I wonder why not put filters related to this, at least in the place that I am in Brazil is not working , unlike what happened in the Olympics in august.
Where is social inclusion? If in the Olympics games the filter was avaiable to all of the coutry, why not now?
I really wish that you take a providence! Brazil need this!
Thanks a lot!
Hello, i had a streak at 87 with my friend and we snapchatted last night at 11:32 and 11:37 and i happened to wake up this morning and reviewed over my snaps and our streak went away. To my knowlege if you snapchat at 11:32 and 37 when you wake up your streak should still be there and its not. Im a lot mad about this situation and expect the 87 to be right back by her name.. It needs to be fixed now please. Thank you snapchat?
Why is it that I can’t get the filters on my phone my phone is an iPhone 4 so why can’t I get them on my phone like my other friends have an iPhone 4 and the filters come up on there phone but no on my phone
My snap chat trippen every time I tap on a story it won’t load it will keep trying to load every time I tap on it I deleted the app and every thing
FYI, the email support@snapchat.com is invalid. I have been trying to contact them with some concerns I have regarding their R-rated video news/magazine ads & am not able to get through to them with any email I have tried.
i forget my password plz help me thanks
u can request to reset your password https://accounts.snapchat.com/accounts/password_reset_request
Hello I think that someone might have hacked into my account and changed my dads of birth can you please delete that account!!! My username is luvhorse04
Hey I can’t log into my snapchat it says that it’s the wrong password but it’s not .
you can reset your password to make sure
I don’t get why so many people keep asking the same questions over and over when it blatantly says not snapchat support lol. I do have a question has anyone else experienced snapchat memories just not loading?? They are outlined in memories but there all just white little screens and I’ve tried exporting them to re-story them and send them to what’s up and it has the size of the file but will NOT load. Have I lost them all for good?? If so how would it still no the size of every file in there if their no longer actually on there??
Snapchat no longer let me flip the camera while in a video also doesn’t let me take videos with the filters can you guys fix it ?
I have not been able to video with lenses on my snap chat thought my filters are working perfectly well, it said videoing with lenses is not supported on my device. model number- tecno y6
Help…..
I lost my phone and I wanna log into my snapchat but I need a Verification Code! Which I cannot get because I don’t have my phone .. is there any way I can log into my account without using verification code? Someone help me thanks.
you can use recovery code (if you still keep it)
Hello,
My iPhone got stolen and my snapchat account is verified with an old number that I do not have access to anymore. Unfortunately, I did not verify an email account for my snap chat username so basically, I cannot log into my account unless I get a verification code from my old number. I have lost the recovery code too. I remember my passport but I have chosen the option to have my account to be verified when using a new device. I was wondering how can I get my username back?
well, in this case, i think you cannot, you have to create a new acount
As an avid user of your software and corporation, I have historically valued what you stand for. Recently, due to the stories on the right-most side of the user interface, my opinion has drastically changed. I feel I should be in charge of what appears on my profile. I realize “subscriptions” have been put in place for convenience and filtering; however, I feel this isn’t enough. Many stories are from magazines or newspapers, so as such, I feel I should be able to choose what I see. The inappropriate and obscene images I perpetually see due to the stories are demeaning my loyalty to your services. I realize how much revenue you are currently generating from the stories, but I currently feel violated.
you should send it to Snapchat support, not us
I’m having an issue on snapchat for about 3 hours now. While I was in snapchat it just automatically logged me out. When it logged me out I tried logging back in but it says that my account was locked and it gave me a website to go to. I went to the website and I followed the steps but it still won’t unblock me or log me back into snapchat and now I don’t know what to do
it take 24 hours to unlock your account
Hi! Almost a month ago I deleted my Snapchat account and it said if I don’t log in with in month the account will be permanently deleted. But now I really would like to have my account back but I cannot remember my password, so I typed in my email to change my password but it said my email isn’t valid anymore, but the thing is, I am still receiving emails from Snapchat on that same exact email? How should I proceed from here?
well, after a month, you account cannot be restored, use anoher email to create a new account
Hello! Someone has created a fake snapchat account pretending ding to be me. They are saying very disturbing and inappropriate things about me and I would like for you guys to delete that account. Please contact me with what I need to do. I’ve already reported it twice and nothing has been done about it.
ask your friends on snapchat to report it as well, ps: we are not snapchat support
I want to delete a account I can’t get my verification code for I got a new number and can’t get the code
I need your help, i forgot to change my number on the settings and now i can’t access to my account cause they ask for the verification number, and the code is sent to phone number i can’t access to it.
you can access it with the recovery code, if you still had it
I just started learning snapchat and my screen is so washed out I can hardly see it. Help! Must be some kind of a filter.
Okay I was pressing the video button before this started. I just held the button down again and my color is back. Can anyone explain what just happened?
Where is the best place to get a tutorial on how to use snapchat? I want to learn as much as I can as soon as I can…
you can start from here –> https://snapchat-download.net/how-to-use-snapchat-part-1/
I was messing with the birthday setting and accidentally put my self as 12 and now my snapchat is locked permanently.
sorry to hear that
I made an account last year for me and my boyfriend to go back and watch the stories on our anniversary, i forgot the password and i never verified the email or phone number is there any way i can get back into the account?
have you try to reset our password, but make sure you still have the email https://support.snapchat.com/password-reset-request
Ive changed my password 5 times using the email system. On all emails, they have responded saying the password has been updated, but it still won’t sign me in. Please help.
what doest it says?
I have the same problem with mines snapchat
I lost a snap streak but I snap chatted the person that day and it said we never did. How do I get it back?
just keep snapping each other
On my account alee563, I forgot my password I want to delete that account since have another one. is there a way I can delete my account alee563. I tried the forget password, but it never send me an email and I couldn’t create a new password.
yes, you can delete your snapchat account https://snapchat-download.net/how-to-delete-snapchat-account-and-make-new-one/
Hey, I forgot my snapchat password & my email is also linked to my old account so it’s keeps trying to reset my old one, please help! My username is ayyyyyyaaaaaa
you can reset your password via sms. To reset your password via SMS from the Snapchat Log In screen: Tap ‘Forgot your password?’ Then select how you would like to reset your password – via SMS. A verification code should be sent to the phone number associated with your account.
I got an new phone and new number now I can’t access my snap chat account, can you help me?
use your old number and then change your phone number on your Snapchat’s settings
Dear Snapchat all my streaks are gone and I am so disappointed because I worked so hard to get those streaks to what they were and know all that hard work has go to waste. I really would appreciate it very much if I could have them back. 😭😞 @nara_12
just keep sending snaps to your friends to gain more streak
Heey i cant long into my snapchat due to a Hack but now it says we cant find a acc with that e-mail ?
your account might be deleted
i keep emailing and no response!!! ANNOYING!!!!
hi admin ! ive been using snapchat for 6 months now but every time my friend sends me a message i can only view it once. what am i doing wrong ? is it a glitch ? or do i have to pay to keep my messages ? many thanks. stuart ellis.
ah, yeah, the message will be erased after e few seconds
My best friend and I snap each other in chat all the time but all of a sudden it’s stuck and won’t let me scroll up or down to read the convo. No matter what I do to troubleshoot this issue it still occurs with the two of us and nobody else on my snapchat. We can’t chat each other nor comment on stories. And it does. This with her device too. It may be because of the fact that I’m using this app on my iPad but it hasn’t been doing this before. If there is anything I can do to fix this please let me know . Thank you!
Hi my name is Katie Beaumonte.
I just wanted to say that this App has just turned into an Ad filled, Kardashian and sex taboo filled place, and it’s just downright horrible. No one gives a rat’s behind about Kim, Khloe, or any of the Kardashians, really. This App’s main purpose was supposed to be to share your whereabouts with friends and to send them photos back and forth. Now, all this app is is a bunch of advertisements, Kardashian’s rear-ends, and sex facts. If I wanted to know “the top 10 positions to reach orgasm”, then I could google that myself. I don’t need Snapchat as a secondary source for my sexual concerns. This App should be for “18+” users. My sister is 14, and she has Snapchat of course. The fact that she has access to such indecorous information at such a young age is just ridiculous to me.
I’ve had enough of the stories about Kardashians, sex, DIY tutorials, and Buzzfeed’s liberal bullshit.
Feel free to get rid of all this nonsense, OR at least get rid of all the taboo and make it age appropriate.
can i got how many user Snapchat in Indonesia today? because I’m in the research stage to the final project study
try contact them on twitter, anggi
Hello can I get a reply please
Hello my snapchat was deleted by accident and I received a message saying I could return by logging back in if I wanted to and that my data would be kept for 30 days, but after re-downloading it and logging in It pops up in red writing stating ” can’t find that account ” please help. My snapchat ( Jakeyryan45 )
In my snapchat snap is not unloading it’s only loading and than he says retry
hi. my name is izzy and i lost a streak of 287 days. the thing is i snap chatted the person and she answered back, then a few hours later we lost our streak. is there anyway i can get that back to 287 immediately
just keep sending snaps each other
I saved all my memories from my trip an they just vanished! Is there any way to get them back!?
I was at a friends house and they changed my birthday so many times and it’s not at my birthday. How could I change it to my birthday because it won’t let me,
make sure your account not locked
Hi I try to login snapchat on my iPad and I got full connection but it says could not connect but it works at any other device what can I do? It’s jay_aguirre23
My snap chat is messing up. It’s making me verify by an old phone number but I don’t have that number anymore. And my username is sryan007 I dont remember the email either. I need help getting me back into it.
you need to have the phone number you are using to sign up on Snapchat
hey, i saved some pictures on snapchat and it also indicated as saved but when i opened my memories, there was not a single picture. what should i do?
please help me in getting my saved photos.
I am very upset about this new email, i only have one fliter and its rediculous.
have you try updating your Snapchat app?
My phone is getting fixed and I haven’t had it for nearly a day . I have to verify my mobile number and my phone gets the text but I don’t have my phone so I can’t get the code. I need to keep my streaks !! I can’t lose the, because of this login problem !! It won’t let me log in on my iPad
you need the verification code in order to login from another device
can ya’ll make a filter for Nirthwest Vista ( Alamo College)? I noticed that Palo Alto College has one and John Marshall High School has one also. Thank you
hello
I had to sign out of my snapchat account because the app wasn’t working so i had to re download it but now the verification code has been sent to my number overseas
ive requested a new password via email but it only directs me to my other number
is there a way that it could be emailed to me?
hello Rosana, try contact the Snapchat support via email or twitter
I forbid permanently locked out of my snapchat account and I don’t know why but could you please unlock my life is on my account my username is michaeloconnor5
i can’t, the one who can do this is Snapchat Support
I need to reset my password but my phone is off and i dont know the email i put nothing is working can you reset it
no, i can’t, you are gonna need your email and your phone number to reset it
Hello I’m having problems here… so I broke my phone screen (galaxy note
4) and I am using a temporary phone (galaxy s3 work phone) while my (note
4) is getting fixed… now I tried downloading snapxhat on my (s3) and it
won’t let me because its sending a verification code by text to my (note
4). But I can’t use my phone dude to its cracked screen can’t see
anything…. so I need to access snapchat on my (s3) PLEASE HELP
You can use the Recovery Code
Hello, I have encountered many things that I did not want to see on the d7scover update on sna9 chat. Is there a way to block things like daily mail and Buzz feed. These ads are too revealing, and I cannot figure out a way to get rid 8f them on an LG tablet. Thanks
Is there a way you can unblock permanently blocked accounts? Because the reason mine is bloked is because my friend made my birthday younger, and it said I was to young , told me to wait and I tried again but to early and now I’m permanently blocked can you please help?
Go to the settings, and scroll down to ‘Account Actions’ and tap ‘Blocked’. You should see a list of Snapchatters who are currently blocked. Simply tap the X next to their name to unblock them.
I am getting emails that a snapchat password is reset. I don’t have a snapchat account. Someone else is using my email address. How do I get this resolved?
just ignore it, but you can use your email to login to that account, then delete that account
Hello, I discovered on 10/15/2016 that a whole month of my snapchat stories saved on memories went missing and I didn’t delete them. I have logged out and logged back in, I have uninstalled and reinstalled the app but it’s still all gone. These memories mean a lot to me. What happened and I how can I get them back?
Hi, I am writing today is regards of not being able to sign into my snapchat account.
I have forgotten my password an the email i used for it. I cant rest my password using the telephone number i provided because i changed my number an now have a new one, if theres any way of recovering this account I need someone’s help I have so many photo’s in my memory that I sadly didn’t get to saved… I would really like to get back into my snap.. my user name is S_paidinfull if someone can please email me back an hep me fix this I would highly appericate it.
Make sure you have the Recovery Code that you got when you enable the Login Verification. Use this Recovery Code to log in.
Hello admin,
You responded to everyone else but me. My snapchat memories are still missing, how can I recover them?
Honestly , why can’t we change Are names ? It bothers me how it’s permanent and I feel stupid when people are wondering what my name is to add me . When I made it I wasn’t thinking . I would just hope y’all make it so we can change are permanent name just once . Thank you . I really hope you consider doing it .
And most people would like it . At least that’s what I think .
i cant get into my snapchat because i need the code, but i lost my phone so i cant get the code because it keeps sending the code to my old phone can you please help me because i dont want to lose my snapchat streaks
the only way is just create a new one
Hello,
Hi is Esther, from Panama City Panama, I’m requesting a geofilter on-demand for my wedding day. I’m trying to put Panama for the filter and I it saids that is not available that will be ready soon. But my wedding is on March 12th and I would like to know if at that time will be available and accepted by you.
I’m looking forward to have a filter on my wedding so let me know, as soon as possible.
Best Rewards,
Esther Ovadia
i am sorry Esther, but you have to ask Snapchat support about it, not us
Hello, my snapchat is currently locked and I have no idea how to unlock it, its been 5 days already. When I gone online to unlock it, it says “We are sorry, we were unable to process your request.” What do I do next. I tried emailing support@snapchat.com but it came back with an error send message stating that email is not valid. Advise?
heloo, try snapchat@snap.com
Hi Snapchat support,
I am inquiring about the Snapchat geofilter option for a non-profit organization called the Israeli-American Council (IAC). We are having an annual student conference in mid- February (3 day weekend) in LA. We want to create an innovative filter with IAC to create more interactive contribution from the students. I wanted to know if we can use our branding IAC for the event?
Best,
Shanee Deluya
Production Assistant
IAC
you should send this to snapchat support, not us
Hello Snapchat,
Since March 4 2017, I can not able to see all the pictures, videos, snaps which i stored in snap memoried. I can only able to see all the memories until January 2017. I need all my memories which I stored until march 1 anyhow. Please help me through it. IT IS VERY IMPORTANT MEMORY FOR ME. PLEASE PLEASE PLEASE
Please put face swap back!!!😫
BRING BACK FACESWAPS !!!!!!!!!!!! PLEASSE . Its the best filter !!!! Lol 🙂
My friends SNAP staff … The most beautiful moments we spend in your famous program .. I hope you put in the settings Hide the ads and their appearance optionally so we always love Snape and be our first destination in our devices. Greetings with snap: sani.dates
you have a guy that has been using snapchat to promote and sell sex for like 3 years now, why and how is he allowed to do this. He actually shows himself and females doing sexual acts, then tells you how to buy his entire video, or videos (bravohefner)
you can report the account to https://support.snapchat.com/en-US/i-need-help and go to “Report a safety concern”
I desparetly need an account blocked that is not mine as it is being used against me is this possible?
yes, you can actually block an account
Go to your friends list.
Tap the name of the offending friend.
Hit the gear icon that appears next to their name.
Select Block to stop receiving Snapchats from that person or pick Delete if you want to remove him or her from your contacts.
Hello, so it was around night time and I was on my snapchat and I decided to log out of my account myself. Around 5 min later I tried to log back in but it kept on saying wrong password, I tried resetting my password using my email but it wouldn’t work. I have no idea on how to get my account back, can you help me please
Hi Victoria, try ask the Snapchat support, you can email or tweet them
Hello, my ex gf hacked my Snapchat and I need it back, as she is doing who knows what. I have found no way to speak with a representative please help
convince her to give it back to you
My streaks with Zoe, went way, so could u please send it back?
i’m sorry, i can’t
Hello I need a way to contact y’all via phone to get someone’s snap story deleted. They have content of a deceased man from a motorcycle wreck and has multiple videos of the deceased laying in his own pool of blood and the deceased family has seen these snap chats and need help getting it removed ! It is very heartbreaking and y’alls way to report on yalls website is.a load of crap and there is no way to report it ! Please contact me ASAP !!!
hello, you can actually report someone’s snap, find out here
So I have been hacked from my account and I know the person who did and they have changed changed on my email to password and I didn’t have a phone number on my account is there any way I
Could get it back please he has been texting people off my snap and idk what else he could be doing please help me
Please help me please I want my account back
Hello Jailyne, you need to contact Snapchat support for that, i hope they can help you to get your account back
I cant get my verification to my email to change my snapchat password all its doing is saying it has sent but when I check my email there is nothing there. I have been doing this since Saturday. I haven’t been able to log on at all. I need your help ASAP please
check your spam box as well
hello, try check your spam box as well
hello, have you try to check your spam box ?
I can’t log into my snap again please I need help
why is that? did you forgot your password?
Parents beware. My 13 year old daughter received a text from a Snapchat user with it came a link to a direct website with pornographic pictures. As a parent this is truly disturbing! As to how they have access to send text through this site is oblivious to me and also a reason I do not believe in social media!!
Please I try log on but it’s telling me that the server isn’t connecting
have you check your internet connection? if the internet is working, then maybe the server is down, just wait until it up again
It says I lost the best friends heart with my boyfriend but on his phone it shows the heart… What is going on?
Hii sir few days before I log out my snapchat,,then i log on snapchat after log in my saved memories not there,,it’s possible to get back my saved memories sir…
try this
Hello, someone is bullying me on snapchat and I have been sent a not very nice video message. Am I able to save it?? and if yes how??? xx
you can always block someone on snapchat, find out here or you can report them
hello ive had a huge problem with my snapchat i messaged the emails that are shown above and i only get rosponses saying “This email address is not monitored – please visit snapchat.com.” i also messaged them on twitter and still havent gotten a response?
My ex gf had my Snapchat password and when we broke up she deactivated is it anyway to get it back activated faster
you can reactivate if you still have your phone number
i have lost almost all my streaks and some were in the 300s , but i sent them less than 12 hrs ago.
Is there anyway that yall could transfer my snapstreaks from one account to another one ???
my ex changed all my password on my account and I know all the information he changed I tto I no longer have contact with him and I would like to get a hold of my account back.
I had to delete my snap chat because I was scapegoated at school, and they blamed me some chick who tried to kill herself. I have started a new Snapchat account. It’s similar to old, username is ashtonstock.
No one forced me to delete it I just did it because of the backlash. Should my screen name be 100% different or does it matter
I lost my phone and am trying to login to snapchat on a different phone but the verification code is being sent to an old number of mine. I don’t recall getting a recovery code. is there anything that can be done so that I can get into my snapchat? I really don’t want to make a new one and start all over again
Hey I got hacked today. I got an email from Team Snapchat saying that someone logged into my account. When I try changing my password by putting in my email it shows ‘ Email address is invalid’ but this is the email I used for my snapchat account. I don’t know what to do and I need help as soon as possible.
today snapchat is not working as well as usual it keeps saying that i got i snap but i actually didn’t or that someone is typing but they’re not and it’s not just happening to me it’s happening to many people
today my Snapchat account was hacked, and I am not able to log into my account or change my password through SMS or email, saying that they are invalid. what do I do?
contact customer support on Twitter to get help
My location service is not working at all on my app. It is on on my phone and permissions are active. I cant see anyones or myselfs locations but everyone can see mine?