Snapchat filters not working

Find out why the Snapchat filters are not working on your android or iPhone and how to get selfie filters work. All those new cool filters and you don’t have it. First, we have to know how the filters on Snapchat work and how to use it.

Snapchat filters or lenses is a feature on Snapchat that detects faces in your picture or video selfie and put special effects and sounds on it. Previously you had to pay to be able to use those filters lens, you can buy it in the lens stores. But then they find another way to monitize the app so this awesome feature is free to use now.

Why your Snapchat filters not working and how to fix it

Well, actually the Snapchat filters is not really free to use, because some people still cannot use it, let’s find out why.

Update:
On Monday, October 10th, Snapchat released the latest update that brings some of the changes that had caused the problem: there is only one filter available.

12:57 AM – Oct, 12th 2016 Snapchat announced a new update to fix this issue that caused all filters but one to disappear.

So you just need to update your Snpachat app to the latest version 9.41.1 to fix this glitch.

also read:   How to fix Snapchat crashed when logged in

Why your Snapchat filters not working and how to fix it

First, You need to know how to use the filters on Snapchat in case you don’t know how it work. First, update your Snapchat app to get the latest features including new filters. Go to App Store or Google Play Store and check for the update whether it is available.

Launch your Snapchat app and switch to front camera to take a selfie. Make sure you have enough light so the app can detect where your face is. Instead of tap the shutter button just like you always did when taking a selfie, tap and hold on your face. A few later, some filters will show up, select one of it. Some of the filter will ask you to open your mouth, just follow it.

From the instruction above, the first reason why your Snapchat filters not working is because when you tap and hold your face. If your phone is slow, it could take a while to detect your face and show up the filters. If it takes to long when you hold it, try to restart your phone to free the memory, then try it again. Oh, don’t forget to get connected to internet, whether it is WiFi or mobile data.

also read:   Update Snapchat for iPhone and Android

The second reason is the internet. Yes, you must connect to the internet to make Snapchat filters work. Make sure your phone are connected to Wifi or mobile data. Snapchat uses big amount of data, so you better have an unlimited data plan.

Some brands, companies, or movies are using Snapchat as media promotion. As Batman vs Superman and Deadpool, they created a Snapchat filter lens to promote the movie. Advertised filters are not last forever, they only available for days or even hours for the campaign. So when the hype is over, do not even ask why you do not have it. You have to keep up with the news.

Last, according to the Snapchat’s support blog, the filter or lenses has a minimum requirement. For Android, lenses or filters are supported on most devices with Android 4.3 and above. For iOS, lenses are supported on iPhone 4S, iPod 5th generation, iPad 2nd generation, and Original iPad Mini devices and above. So if your are using old iPhone like iPhone 3 or iPhone 4, old iPod, or old iPad, i’ am sorry but you have to upgrade your gadget to use the Snapchat filters.

Well, that’s why your Snapchat filters not working, make sure your phone is compatible and connected to the internet to get the filters work.

216 thoughts on “Snapchat filters not working”

  1. Hi, I updated my snapchat on my Lenovo s90a and my android version is 5.0. I can use lenses and filters in picture mode, and when I make videos, i can use lenses too but the only filters I find are the location and time filters. Why? Please can you help me fix this?

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  2. I just got a new I phone 6 s, I have installed the latest version of snap chat it has let me add friends take normal pics but when I hold the screen for the filters to come up it does but just in loading mode and I have been trying this for 3 days now and getting very frustrated. I have plenty of data and even use wi fi so what is the problem? I know how to use snap chat as I had it on my last phone So it’s not like I don’t know what I’m doing. Help please

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  3. I have android version 4.4.2 will it work ? plus in the the settings –> manage it shows filters setting but when I tap on my face it dosent work . And I should tap on my face after taking a pic or I should tap on my face whist adjusting the camera . ?????? IM NEW AND CLUELESS .

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  4. My bee snap chat filter isn’t working. I have an htc 1 m8. I cleared the data, unistalled, reinstalled, and have my location on and repeated that process and tried it multiple times, but it still doesn’t work πŸ™ please help me

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  5. Help!!! My Snapchat will NOT detect my face!!! I am using tablet, I don’t understand why it’s not working as I have used Snapchat on my friends phones before. Also, my additional services is different to the defaukt ones shown on the Internet. I so not have the filter option and the front flash. I have already sent an email and I am waiting for a response. Please help!

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    • I have wifi and internet. I hold on my face and waitf or the mesh thing that needsnever appears. It’s very frustrating. I have reinstalled the app. I use selfie mode.

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  6. Hi, I have an S5. All the filters seem to work just fine except when I make videos. Even then I’m getting some of the filters. But I don’t seem to have the slowmo and other such features where you either speed up the pace or make the video backwards.
    Can you help me out ?

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  7. I literally updated snapchat yesterday and after the update I went back on and went to the filters. The filters work but after I tap the camera to take the picture it just blacks my screen and goes to home screen. I have iPod 5g. Also as I said earlier I updated snapchat yesterday and now it’s asking me to update agAin.

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  8. I have honor 3c and i have tried alot many times. But the 3D filters are not coming on my screen. When i press on my face the back camera opens.

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  9. My filters show up but when I push it hold the button for a picture or video with a filter, it does nothing. Takes pictures & videos without filters but not with them.

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  10. The voice changer is not working. I have a galaxy note 3. And yes…i have uninstalled & reinstalled snapchat. Please tell me how to fix this.

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  11. Hi I have a Samsung Note 3 & my voice changer will not work. What can I do to get this resolved. I’ve tried everything…. Please someone help me

    Thanks

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  12. My snapchat worked perfectly before. But now every time I hold down on my face it just doesn’t do anything. HELLLLLP😩😫

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  13. And like other users, the voice effects doesnt work too with special filters that change voice on my samsung note 4 ( last update snapchat and android version)

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  14. I have Samsung 3 I have reinstalled it about 4 times and it will not recognize my face. I have held it for about a minute and still doesn’t. Please help. I have even called my cell carrier.

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  15. My bee voice changer doesn’t work. The bee filter shows up but my voice doesnt change. It used to work on my samsung galaxy core but i got a new phone. lG G 3 and it is not working . any advice?

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  16. GS6 Active, updated to the latest Snapchat. I’m trying to use filters with the rear- facing camera (a friend of mine was using it on their cat). The only thing I see is a rotating circle and the camera will constantly refocus instead.

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  17. Hi, my filters all show nicely but the voice changer does not work. I have uninstalled and reinstalled the latest version, I have rebooted my phone, it worked once after this but not again… what should I do?

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  18. the app suddenly wont let me take videos while on the filter set up.. it has always let me then all of a sudden today it says oops! recording video with lenses is not supported on your device… can some one tell me what i accedently did to make it do this? please help!

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  19. I have s4 android 4.4.2 my snapchat filters and lenses are showing for pictures but when I try the video it doesn’t support it. This happens after the update I even tried installing an older version but it’s not working

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  20. I just bought a new phone and the videos were working perfectly fine up until last night. I am able to take videos without filters but not with them. There is a message saying lenses are not supported. But it has been working fine up until now? I can access the filters and take photos but no videos. I tried uninstalling and reinstalling and clearing my data. Please help!!

    Reply
  21. Hey i use a Samsung galaxy table e and whenever i try to take a video using filters it says its not supported on my device is it too old?

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  22. Hi. I have huawei p8. My voice changer filters does not change my voice. The bee appears but still in my own voice. Please help

    Reply
  23. I have an LG G3. I don’t have the option on Snapchat to slow down or speed up the video, and the bee filter works but does NOT change the voice. I’ve reinstalled the app and checked for a system update. Doesn’t seem to be fixing my problem. Any advice?

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  24. I have an android. The filters and voice changers were working fine two days ago, but yesterday I realized that even though the filters are still working, the voice changers are not. The bee, deer, and old man didn’t change me voice at all. I updated, uninstalled, reinstalled, cleared storage and data. It’s just the voice changer and it’s so annoying. I wrote to Snapchat, but they haven’t replied. Thanks!

    Reply
  25. I also have a droid turbo, have updated, uninstalled, reinstalled several times, and none if the voice changer filters are working. Does not change my voice. Very frustrating.

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  26. Snapchat filters are not working. I have a Samsung Galaxy Tab and filters don’t come up at all. On my Samsung Galaxy S3 phone, as soon as I get the filters to come up, the whole app shuts down. I have deleted and reinstalled snapchat on both devices and have no change in the apps performance.

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  27. I have a Samsung galaxy tab 4 and I have updated my snapchat and I’m still not able to get the filters what is wrong exactly when I tap and hold the camera flips

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  28. I have samsung tab e.. i just make selfies from snapchat filters ,, but when i tried to make videos … they said your device are not dupported with lenses …. my android bersion is 4.4.4

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    • I have tried the same and my voice changer doesnt work either. I installed on my Ipad and it the voice changer works fine. I have a Galaxy S5 and I’m starting to think the voice changer isn’t doesn’t work with Samsungs.

      Reply
  29. My filters worked just fine until updated…i have the newest android and fast wifi. Unsure what is happening. The voice changers were my fave. Especially the bears. Please help.

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  30. The voicechanger won’t work. The filter works fine and the video cones out fine as well but it won’t change the voice on the ones that should.

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  31. I noticed you skipped the voice changer part not working. Mine also will not change the voice on the voice changer ones. It used to work. .?

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  32. the filters work on my phone but it wont let me record. I have a samsung s4 i unstall it and restall it again stil wont let me record.and i updated it aswell still nothing

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  33. Hello! My snapchat was working all good but recently, I cannot record videos with filters. But I can take pictures with it.
    I have updated everything in my phone- Samsung Galaxy A7.
    Please do help me πŸ™

    Reply
  34. I’m using a Samsung Galaxy core prime and I used to video with lenses but now it keeps telling me oops! its not supported by my device, what do I do about it?

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  35. Hi! My snapchat filters do appear but when I try to use them on video instead of recording it stays as if I had taken a picture, I tried recording without the filters and it works.
    I uninstalled the app and installed it again and it didn’t work so I don’t know what to do.

    Reply
  36. My voice changer filter not working have updated phone and app, have also restarted phone uninstalled and re installed snap chat the character shows up but just won’t change my voice I have no other troubles with any other filter just all the voice changer one??

    Reply
  37. I just got this update and I tried again and again to try and use the filters. Why is it not working. I have tried all of the above to fix the problem but it still, wont work. What is the deal with this thing.

    Reply
  38. Hi,

    I updated my Snapchat app on 22nd Sept 2016 on my iPad. And I no longer have any filters! Although all my friends say they do? What’s going on??

    Reply
  39. I have a Samsung galaxy s4 and it does work using the filters or lenses to take a photo. But when I want to record WITH the filters or lenses its says “oops your camera lenses is not supported by your device”. I already updated snapchat, i already went to settings and check whats wrong with it but i can’t find anything. PLEASE ANSWER QUICK

    Reply
  40. Well, my filters are not selecting my face or any other face. Instead it is going straigh to showing the filter selection bar, even when i choose one it doesnt work then either. Please help its been like this for a few weeks, maybe a month.

    Reply
  41. hi, i always do video but when i add to my story it comes out blank. i dont see anything.
    please help me what can i do for me and my contact to be able to view my video. thank you

    Reply
  42. Why in the world is my voice changer NOT working? I’ve been doing a lot of research… have uninstalled then reinstalled… updated as many times as I can… restarted my phone…. and it still won’t work. I’m getting SO irritated.

    Reply
  43. I have the same problem some folks are having. Everything’s up to date, un-installed, re-installed and my voice changer won’t work. It worked fine for the longest time and then one day it just stopped working. Everything else works fine. I have a Galaxy 4. I’ve also sent several help requests from the snapchat app and never got a response.

    Reply
  44. My trouble is with the voice change filter it let’s me choose it but doesn’t change the sound of my voice.. I have updated and have a Alcatel idol with android..

    Reply
  45. I have recently downloaded snapchat onto my samsung s4 mini .The filters don’t work when I hold down while on selfie cam, it doesn’t detect my face. I have already uninstalled/installed numerous times and emptied cache but it still doesn’t work.

    Reply
    • are you already enable the filter? and make sure you have Android 4.3 or later because Snapchat lenses requires Android 4.3 or later for Android devices. Even with the latest updates, some users report that the feature still will not work.

      Reply
  46. hi… i am using redmi 3s prime and i am unable to take videos with filters…
    bt without filters i am able to take videos bt it doesnt record videos with filter instead it takes picture

    Reply
  47. I am using Galaxy s3 i updated my snap chat the filters are appearing and i can take a selfie with them but when i want to make a video it tells you can not make it. and it was working when i did not updated

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  48. Hi, all my filters work fine but the voice changing one’s don’t change my voice in the video… What should i do? HELP! πŸ™

    Reply
  49. I have Android 4.4.2 KitKat and on my phone the filters work but on some of them when i just test them out or record it, it glitches up (lenses). Also when i use more than one filter (lenses) it force closes the app, help????

    Reply
  50. Hi My snapchat only shows one filter and I have uninstalled and installed it again and restarted my iphone but still all of them do not appear why?

    Reply
  51. I’ve updated my iPhone to iOS 10 today and now I only have 1 filter?? I’ve re installed the app and turned the phone off but still it won’t bring the filters back! Please help!!

    Reply
  52. I have the 1phone SE, Snapchat was updated today and now I only have one snapchat filter? It was working fine yesterday what could be the problem?

    Reply
  53. My filters have vanished! I just have one?
    Please help! I’ve reinstalled the app and switched my phone off, nothing is working 😩

    Reply
  54. I have iphone 5se and i have been using snap filters normaly, but today i only have one filter avaliable. I tried reinstaling the app and restarting my phone and nothing has changed. What is the problem?

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  55. hi
    umm… only one snapchat filter is showing but the rest are not. Its only not working on my iphoneSE. on the iphone 6S its working

    Reply
  56. I have an iphone 6s currently up to date with updates. I updated snapchat this morning and now when I go to the filters there is only one option showing up. I have uninstalled and reinstalled and still the same results. What am I doing wrong? How do i get the filter options back?

    Reply
  57. Hi there, updated SnapChat to latest version( iphone6), I have only one lens/filter available!
    I reinstalled the snachat again, but still only one filter available? help!!!!! πŸ™‚

    Reply
  58. I have the iphone 6 and my phone updated snapchat to the newest update 9.41 or whatever it is . I checked my snapchat and ALL the snapchat lenses are gone expect for ONE!!! How do i get them all back!!! Please help me..

    Reply
  59. Hi! I logged out of my snapchat because it wasn’t working at top notch, and when I got back in I only have one snapchat edit. I don’t even have like the classic puppy dog face.

    Reply
  60. I’ve tried twice and thrice of uninstalling reinstalling and updates ..but filters doesn’t show up..I tap and hold on my face on selfie…but I don’t get any filters… I’m using micromax A102…please help me

    Reply
    • Lenses are supported on most devices with Android 4.3 and above. Try tapping the screen once to reveal Lenses instead of pressing & holding. Also make sure you’re getting the most out of Snapchat by enabling some of our Additional Services. Go to Settings, tap on ‘Manage’ under ‘Additional Services’, and enable filters.

      Reply
  61. Hi! My voice changer is not working. I recently changed sim cards but I don’t know if that is effecting it. I also tried deleting and reinstalling the app. I have a Samsung 4 but using android version 5.0.1. Any help would be greatly appreciated!

    Reply
  62. I have access to the filters, and can take video and everything, but the voice changer ones don’t change my voice at all. I have uninstalled, and re0installed, so should be updated….

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  63. So basically i get several pics the same in my camera roll… and i always have to go back and start deleting them… please fix this issue… it’s really annoying… thank you

    Reply
  64. I’m not able to take videos with the Snapchat filters. I’m able to take videos normally but let’s say I usebthe diggy filter I’m not able to record a video I’m only able to take a picture

    Reply
  65. I need help with my snap chat , it won’t let me do the faces. I have no idea why it isn’t doing it . Please help me out with it !!!!πŸ˜‡β˜Ί

    Reply
  66. My voice changers used to work, but now they don’t. I’ve tried deleting and redownloading, and they won’t work. I have no idea what version worked, so I can’t download an older version. Has anyone gotten a fix to this problem, I see lots of people have this issue….

    Reply
  67. I have a Note3 and I can’t get the voice changer to work. I update it regularly. All the other filters work just not the voice changer.

    Reply
  68. My snapchat is only showing some filters, the doggy filter, flower crown and other filters are not there. I updated my recently, the October update + reinstalled it too. How can I get the back? I have ipod5.

    Reply
    • have you try to update your Android or iOS version? there are minimum requirement of OS version in order to able to use Snapchat filters. On iOS, Lenses of filters are supported on iPhone 4S, iPod 5th generation, iPad 2nd generation, and Original iPad Mini devices and above. On Android, Lenses are supported on most devices with Android 4.3 and above.

      Reply

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